Joanne Clayton

Good Customer service - key to running a business and making money

Good Customer Service, The Key to Running a Successful Business

Good Customer Service is Key to Running a Successful Business One of my favourite blog topics is Customer Service and my belief that, in general, it has suffered a continual decline over the past few years. The thing is, companies can really set themselves aside from their competition by adopting good customer service policies, yet

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Telemarketing Sales Questions accurate Business data is key to a successful telemarketing campaign

Why Accurate Business Database is Key to a Successful Telemarketing Campaign

Accurate Business Data is Key to a Successful Telemarketing Campaign The thing is, a campaign is only as good as the data and if the data is poor quality, then the results are likely to be poor. B2B Marketing Data Data is the most important element whenever you are undertaking any type of Direct marketing

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Marketing Timing

Timing in Marketing

The Importance of Timing in Marketing At 9.30pm on Bank Holiday Monday, an advert came on TV for a very well-known high street shop, advertising sale prices on many of their goods. Those sale prices were available in-store until Bank Holiday Monday, i.e. that same day. The store had closed several hours earlier, meaning the

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