Read all our posts around industry news the services we provide and how to get the most of our data packages.
Customer service – often the only differentiator between you and your competitors – may be about to take on a whole new concept: premium packages! It has come to my attention that a well-known high street brand has adopted an “interesting” approach to its customer service centre. On calling their customer service helpline, you are […]
Would You Pay for Faster Customer Service? Read More »
“Where the smeg is Wolverhampton” were Steve’s first words when I suggested we attend this now annual business networking event in September. You can take the lad out of Yorkshire… So, yes, we’re temporarily moving Bubble Towers “darn tut Midlands” as The Business Networking Show, the UK’s largest business networking event returns to Wolverhampton for
The Business Networking Show Read More »
I received an email from eCommerce Insights recently, within which was an article that drew my attention. It revolved around the online shopping experience, which is something I’m quite familiar with (ahem!), and it made for a very interesting reading! Did You Know? A recent survey has suggested that, on average, over 67% of online
Are Abandoned Shopping Carts a Problem? Read More »
Further to our article in January, TPS News – Does Your Company Telemarket?, the Government announced last week that they are backing the ICO (Information Commissionaire’s Office) proposals, making it easier to penalise companies that breach regulations on cold calling. Changing the telemarketer’s laws Up to now, the ICO could only issue fines to firms
Update on Telemarketers Laws – Cold Callers Take Note Read More »
Whilst catching up with all the latest news and views from the Direct Marketing Association (a must-read), I came across a fascinating article about the Lidl supermarket’s #LidlSurprises marketing campaign. Now, I have been aware of the campaign as I have seen the TV adverts, but the article alerted me to how well-crafted their campaign
A Big Marketing Campaign made of ‘Little Surprises’ Read More »
If you or your company make sales and/or marketing calls, the following information is a must-read: The Information Commissionaire’s Office (ICO) is likely to be making Directors personally responsible for TPS (Telephone Preference Service) breaches. Although the new laws do not change until later this year and the proposals haven’t been formalised as yet, there
TPS News – Does Your Company Telemarket? Read More »
At Bubble Towers we like to keep our fingers on the pulse of all things marketing related. We like to know about new industry trends so we can pass on our insider knowledge to our clients. This week was no exception as I came across a research findings report from the DMA (Direct Marketing Association)
In the Mix: Telemarketing’s New Groove Read More »
November Newsletter! Happy Halloween, Happy All Saints’ Day and Happy Guy Fawkes Night – in fact happiness is reigning supreme at Bubble Towers this month. WE’RE 5 YEARS OLD!!! Yes, it’s Happy Birthday to Us, as 29 October 2014 saw us reach the end of our 5th year of trading. HUGE thanks go to all
November Newsletter – Happy Birthday To Us! Read More »
It’s celebration time at Bubble Towers! Data Bubble has reached the milestone of being 5 Years Old! Steve and I are acting a bit like proud parents – ‘can’t believe how time has flown’ and ‘look at our baby all grown up’! Time really has flown since those early days, working alone out of a
It’s Data Bubble’s Birthday!!! Read More »
Further to my recent article about the DMA’s new 5 Principle Code to ensure honest and fair marketing, I watched Channel 4’s Dispatches from a couple of weeks ago over the weekend ‘How to stop nuisance calls’ (I recorded it!) The programme dealt with charities that out-source their telephone fundraising campaigns to private telemarketing companies.
A Reminder about Responsible Marketing Read More »
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